Effective Date: 13/02/2025

At AccessorizeUrselfs, we strive to ensure that you are completely satisfied with your purchase. If you are not happy with your jewelry item, you may request an exchange or refund under the following conditions:

1. Eligibility for Exchange & Refund

  • Exchange or refund is applicable only for defective items, provided that an unboxing video is submitted as proof.
  • Requests must be made within 7 days of receiving the product.
  • Refunds are only applicable if a replacement is not available.
  • Used, damaged (by the customer), or customized products are not eligible for exchange or refund.

2. Exchange & Refund Process

  • Contact our customer support at accessorizeurselfs@gmail.com or call 9877622766 with your order details.
  • Our team will review your request and provide further instructions.
  • If approved, ship the item back to us in secure packaging.
  • After inspection:
    • If eligible for exchange, we will process the replacement product.
    • If eligible for a refund, the amount will be credited back to your original payment method within 7-10 business days.

3. Shipping Costs

  • Customers are responsible for return shipping costs unless the item received was incorrect.
  • We recommend using a trackable shipping service to ensure safe delivery.

4. Contact Us

For any exchange or refund-related inquiries, reach out to us at:

Email: accessorizeurselfs@gmail.com
Phone: 9877622766

Thank you for shopping with AccessorizeUrselfs!